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Terms of Use

Last updated 9 November 2026

These terms are an agreement between you and Dashup for the Dashup apps, website, desktop companion and service. By creating an account or using Dashup, you agree to them.

Your account

Keep your password safe and your details accurate; you’re responsible for what happens under your account. You must be old enough to agree to these terms where you live.

Subscription and free trial

Dashup is a monthly or yearly subscription, sold through the App Store and Google Play. Each store shows its price in your currency before you buy: US$10 a month or US$96 a year in the US. A first subscription can start with a 14-day free trial, and the store decides whether your account can have it.

Without a subscription you can sign in, pair computers and see what they’re doing. Opening conversations, answering agents, terminals and alerts need one.

Unless you cancel, your subscription renews at the end of each month or year, and you’re charged when the next one starts, including when a free trial ends.

Cancelling and refunds

You can cancel any time in your App Store or Google Play subscriptions. Cancelling stops the next renewal, and you keep Dashup until the end of the month or year you paid for. Refunds follow the store’s own process.

Deleting your Dashup account doesn’t cancel a store subscription; cancel it in the store.

Your content

Your code, conversations and other content stay yours. Dashup encrypts them on your devices, so we can’t read them. You’re responsible for the computers you connect and for what you let Dashup do on them.

Acceptable use

Don’t use Dashup to break the law or harm others, to reach computers or accounts you aren’t allowed to, to disrupt or overload the service, or to get around its security or billing.

The service

We work to keep Dashup available and secure, but it’s provided as is and may sometimes be unavailable, and we may change, add or remove features. Dashup works with agents and editors made by other companies; their products and terms are their own.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law or other laws that can’t be excluded. Otherwise, as far as the law allows, Dashup isn’t liable for indirect or consequential loss, and our total liability to you is limited to what you paid us in the 12 months before the claim.

Ending these terms

You can stop using Dashup and delete your account at any time. We may suspend or close an account that breaks these terms, and we’ll tell you why unless the law or security stops us.

If you got Dashup from the App Store

Apple’s Licensed Application End User License Agreement also applies: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. Apple isn’t responsible for Dashup or its support.

Changes and governing law

We may update these terms; we’ll update the date above and tell you about a significant change before it applies. These terms are governed by the laws of Australia.

Contact

Dashup, support@dashup.com